Speedtest
You just ran a speed test on our server—thanks for testing with us!
We’ve been designing and managing internet and managed networks for customers like you for 20+ years. We own a global IP network and peer in over a dozen peering points and internet exchanges, and operate AS40805, AS394806 and AS33000. If your results weren’t what you expected, here’s what they mean and what to try next:
Latency and Jitter: THe Real "Feel" of the Internet
- Latency (ms): How long it takes an info packet to make a round trip. The lower the latency, the better the responsiveness. Video calls, gaming, and VoIP operate best below ~40ms latency. If latency is above ~80–100ms, then lag will begin to spike.
- Jitter (ms): How much that latency varies from packet to packet. Even with good average latency, high jitter causes choppy audio/video and rubber-banding in games. The best range to aim for is <10 ms and 0% packet loss.
Common Causes of “Slow” Internet
- Wi-Fi limits: Distance, walls, and older APs can cut speeds by 50%+ vs. wired.
- Bufferbloat: Overloaded routers/queues add delays during uploads or busy hours.
- Old gear / bad cables: Ports that have over 100 Mbps, a Cat5 ethernet cable failing, or outdated firmware can result in dropped connections or slow speed.
- DNS resolution: A slow or distant DNS resolver can make websites feel sluggish even when raw bandwidth is fine.
- VPNs & security tools: Encryption and inspection can cap throughput on endpoints, resulting in slower response time.
- Congestion & routing: Your routing path to our test server may differ from your apps, slowing down processes.
- Background traffic: Cloud backups, updates, or cameras can silently eat up bandwidth.
Free Tools to Troubleshoot, No Install Required
- Waveform Bufferbloat Test: See if uploads are causing lag here: waveform.com/tools/bufferbloat
- DNSPerf (Resolvers): Compare DNS speeds in your region: dnsperf.com/#!dns-resolvers
- IP Info: Find more info on your IP address: https://ipinfo.io/what-is-my-ip
Get a Free Professional Network Assessment
If you would like an expert’s eyes on your results, we can help. Our assessment reviews Wi-Fi design, DNS, redundancy, QoS, and security basics while ISP plan vs. delivered performance —then gives you a clear, prioritized fix list. Visit our website to learn more about our network assessment.